(Updated: November 2020)
Thanks for using RenewMe. RenewMe and related products including Soulscape and RenewMe website available at www.MyRenewMe.com are owned and operated by Renew Media Productions, LLC (“RenewMe,” “we” or “us”). RenewMe provides services to help people lead a balanced, relaxed and motivated life.
Information We Collect and How We Collect It
Information You Provide to Us Directly
When you register with or otherwise use our Services, we may require Your Information, such as your name, email, phone number, mailing address and other information that may help us improve our Services. We may require additional information to provide you with Our Services, including in connection with Transactions, Promotions, purchasing Products or otherwise for any reason associated with our business. If you choose not to provide us with any requested information, you may not be able to use some or all of the features of our Services.
We may also let you create a profile, separate from your social network profile (for example, your Facebook profile), that RenewMe users and other third parties can see. We collect Your Information and content (such as photos, reviews, ratings and other information) that you choose to submit in connection with our Services, including in the process of creating or editing your account and user profile.
Information that You Generate Using Our Communications Features
Our Services may allow you to communicate or share information with us, as well as other RenewMe users through publicly accessible pages, blogs, private messages, community forums, and other mediums. You expressly acknowledge and agree that we may access in real-time, record and store archives of these communications (including any call or message data, such as the date, time and content of such call or message and the applicable phone numbers) on RenewMe’s servers to make use of them in connection with our Services.
Third Parties Provide Your Information to Us.
Information We Collect Automatically
When you use our Services, we and service providers acting on our behalf may use technology to collect information about you, including your location, IP address, browser type, ISP, cookie identifiers, mobile carrier, MAC address, IMEI, Game Center ID, referral and exit pages, clickstream data, pages visited, time of visits and information related to your device, such as hardware models and IDs, device type, operating system version, the request type, the content of your request and basic usage information about your use of our Services, such as date and time. We may also collect and store information locally on your device using mechanisms, such as browser web storage and application data caches.
We and service providers acting on our behalf may collect such information through a variety of technical methods, including sending cookies, web beacons, pixel tags and other anonymous identifiers to your device. “Cookies” are pieces of data stored on our computer, mobile phone or other device. A “web beacon” is a type of technology that lets us know if you visited a certain page or whether you opened an email. A “pixel tag” is a type of technology placed within a website or email for the purpose of tracking activity, which is often used in combination with cookies. Other “identifiers” are random strings of characters used for the same purposes as cookies, such as with mobile devices where cookie technology is not available. These technologies help us provide you with features based on your preferences, understand when you are interacting with our Services, and compile other information regarding your use of our Services.
Please note that, in most cases, you can stop making your location available to us or remove or block cookies (such as by using the settings in your browser), but doing so may affect your ability to use our Services.
Further, our Services do not have the capability to respond to “Do Not Track” signals received from our web browsers. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform services and websites that they do not want certain information about their webpage visits collected and across online services or websites.
From time to time, we may participate in or use advertising networks, such as third-party advertising servers, advertising agencies, technology vendors and research firms. We may use these third-party advertising networks for marketing, advertising and promotional purposes, as well as to serve advertisements to you. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer’s interests and preferences, which enables such networks to deliver advertisements directly targeted to the consumer’s specific interests. This practice is often referred to as “online behavioral advertising.” For example, a third-party advertising network might collect the type of Internet browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of a website, the location of your Internet service provider’s presence, the date and time of a visit to a website and other interactions between you and a website. Please see the Online Behavioral Advertising subsection of the Choices About How We Use and Collect Your Information section below to read about how you can prevent certain third-party advertising networks from collecting information about you.
Some content or applications, including advertisements, on our Services may be served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may collect information about you when you use our Services. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about any targeted content, you should contact the responsible provider directly.
How and Why We Use Your Information
We may use Your Information for various lawful business purposes. Among others, below are some specific examples of these purposes:
How We Disclose Your Information
We may disclose Your Information:
Please note that the list above is not exhaustive and that we may, in our sole discretion, to the extent permitted by applicable law, share, loan, rent, sell or otherwise disclose information we collect from you to third parties at any time, for any lawful purpose, without notice or compensation to you.
If we disclose Your Information to third parties, Your Information will become permanently subject to the information use and sharing practices of the third party. We have taken steps to ensure that such third parties respect Your Information, but please be aware that we make no guarantee whatsoever in connection with how such third parties use, disclose and treat Your Information and such third parties may further disclose, share and use Your Information. By submitting Your Information to us, you expressly consent to such disclosure and use of Your Information. If you do not want Your Information shared as described above, then you should not provide us with Your Information.
Aggregation and De-Personalization
We may take Your Information and de-identify it either by combining it with information about other individuals (aggregating Your Information with information about other individuals), or by removing characteristics (such as your name) that make Your Information personally identifiable to you (de-identifying Your Information). We reserve the right to share, loan, rent, sell or otherwise disclose such information to third parties at any time, for any lawful purpose, without notice or compensation to you.
Sharing with Friends
Circumvention of Security Measures
We use a variety of technical, administrative and organizational security measures to keep Your Information safe. However, despite our efforts, please be aware that methods of transmission and electronic storage are not completely secure. We cannot guarantee the privacy or security of Your Information or any voice or data transmissions, as third parties may unlawfully intercept or access transmissions or electronic storage. Further, to the extent permitted by applicable law, we are not responsible for circumvention of any privacy settings or security measures of our Services. Therefore, you use our Services at your own risk, you should not expect, that Your Information or voice or data transmissions will always remain private, and we do not guarantee the performance or adequacy of our privacy settings or security measures. In the event that an unauthorized third party compromises our security measures, to the extent permitted by applicable law, we will not be responsible for any damages, directly or indirectly, caused by an unauthorized third party’s ability to view, use or disseminate Your Information.
You may provide information (including messages and other content) to be published, posted, submitted, transmitted or displayed (collectively, “posted”) on or through our Services to RenewMe users or other third parties (collectively, “User Contributions”). Your User Contributions are posted on our Services at your own risk. We cannot control the actions of other users of our Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Please exercise caution before posting any User Contributions on our Services.
How Long Do We Retain Your Information
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding Your Information that you provide to us. Below are some mechanisms that provide you with control over certain information:
Your Information that You Disclose to Third Parties
Operations of Our Services in the United States
Our Services are operated in the United States. Your Information may be processed by us in the country where it was collected as well as other countries (including, without limitation, the United States) where laws regarding processing of Your Information may be less stringent than the laws in your country.
Our Services are not directed towards children under 13 and we do not knowingly collect personally identifiable information from children under 13. If we learn that we have inadvertently gathered personal information from a child under 13, we will take reasonable measures to promptly remove that information from our records.
Your California Rights Policy
Individuals who are residents of California and have provided Your Information to us may request certain information regarding our disclosure of Your Information to third parties for direct marketing purposes. Such requests must be submitted to us at info@MyRenewMe.com, over the phone by calling us at 1-800-515-6460, or in writing at:
Renew Media Productions, LLC
299 Camino Gardens Boulevard, Suite 100
Boca Raton, Florida 33432
California privacy rights requests must include the reference “Request for California Privacy Information” on the subject line and in the body of the message and must include the email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified above.
299 Camino Gardens Boulevard, Suite 100
Boca Raton, Florida 33432